Entering the correct mobile number during WB Health OPD booking is very important because all appointment confirmations, OTP verifications, and patient details are linked to that number. However, many users make mistakes while entering their mobile number or later need to update it due to personal reasons.
Currently, the WB Health OPD booking system available at wbhealth.gov.in and onlinehmis.wbhealth.gov.in does not provide a direct option to change the registered mobile number online. This creates confusion among patients who want to update their contact details.
In this guide, we will explain how to change mobile number in WB Health OPD booking, what options are available, and what you should do if your number is incorrect.
Can You Change Mobile Number in WB Health OPD Online?
As of now, the WB Health portal does not provide a direct feature to update or change your registered mobile number online.
This means:
- No “Edit Mobile Number” option available
- Mobile number is fixed after booking
- OTP is always sent to the registered number
Because of this limitation, patients need to follow alternative methods.
What Happens If You Enter Wrong Mobile Number?
If you entered the wrong mobile number during booking:
- You will not receive OTP verification
- You may not get appointment confirmation SMS
- You may face difficulty accessing booking details
This can create issues during hospital visits.
How to Change Mobile Number in WB OPD Booking
Method 1 – Book a New Appointment (Recommended)
The easiest and most effective method is:
- Visit the official portal
https://onlinehmis.wbhealth.gov.in/ - Start a new OPD booking
- Enter the correct mobile number
- Complete the booking process
This ensures that your new booking is linked to the correct number.
Method 2 – Visit Hospital Registration Counter
If your appointment is already booked and important:
- Visit the hospital OPD counter
- Inform staff about incorrect mobile number
- Request correction if possible
Some hospitals may assist based on their internal system.
Method 3 – Ignore Old Booking
If the wrong number was used:
- Do not use that booking
- Create a fresh appointment with correct details
Old booking will automatically expire if unused.
Why Mobile Number Is Important in WB OPD System
The mobile number plays a key role in the booking process.
| Purpose | Importance |
|---|---|
| OTP Verification | Required to confirm booking |
| Appointment SMS | Receive booking confirmation |
| Patient Tracking | Helps identify patient record |
| Communication | Used for updates or alerts |
Always use an active and correct mobile number.
Tips to Avoid Mobile Number Errors
Follow these simple tips while booking:
| Tip | Benefit |
|---|---|
| Double-check number before OTP | Avoid wrong entry |
| Use personal mobile number | Easy access to OTP |
| Avoid typing mistakes | Prevent booking issues |
| Save appointment details | Backup in case of error |
Common OPD Booking Issues
Patients often face issues like:
- Wrong mobile number entered
- OTP not received
- Booking not completed
If you are facing such issues, read:
👉 WB Health OPD Booking Not Working – Quick Fix Guide
Frequently Asked Questions
Can I change mobile number after OPD booking?
No. The WB Health portal does not allow direct mobile number changes online.
What should I do if I entered wrong number?
You should book a new appointment using the correct mobile number.
Will my old booking still work?
It may work, but you will not receive SMS updates or OTP verification.
Important Notice
This website provides informational guidance about the West Bengal OPD booking system. We are not affiliated with the Government of West Bengal.
For official services, visit:
Conclusion
Changing the mobile number in WB Health OPD booking is not directly possible through the online portal. However, patients can easily solve this issue by booking a new appointment with the correct number or visiting the hospital registration counter if necessary.
Using the correct mobile number ensures a smooth booking process and avoids unnecessary complications.